Privacy Policy
Last updated: 5 October 2026. clairvel.online is an independent informational website about sports betting in Australia. This policy explains what personal information we hold, why we hold it, and the legal framework that governs its handling. We are subject to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who we are (controller)
The controller of the personal information on this website is BESSE JORDAN, an Australian company registered with ABN/ACN 944762822, VAT number FR82944762822, with its registered address at 1-3 CHEMIN des ratiers,, 25330 Lizine,, France, Australia. As the operator of clairvel.online, we decide how your personal information is collected, used, disclosed and stored. We handle that information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). For any question about this policy, contact [email protected].
2. Applicable law
We collect, use and disclose personal information in accordance with the Privacy Act 1988 (Cth) and, where the Act applies to us, the Australian Privacy Principles (APPs) set out in Schedule 1 of the Act. This policy is written to describe our handling of personal information against that framework.
3. Information we collect
3.1 Server logs and security
- Data collected: IP address, the date and time of each request, the page requested, and the user agent
- Purpose: operating the site, maintaining its security, and preventing fraud or abuse
- Retention: up to 14 days for access logs, up to 90 days for security-related logs
3.2 Contact requests
- Data collected: name (optional), email address, and the content of your message
- Purpose: responding to your enquiries and support requests
- Retention: up to 180 days, after which the request is deleted
3.3 Cookies
As explained in our Cookie Policy, we use strictly necessary cookies and, where consent is required, optional analytics or affiliate cookies that operate only after you have given your consent.
4. Purposes and lawful bases
We use personal information to operate the site, improve its content, respond to you, and comply with the law. These uses rest on the Australian Privacy Principles, which allow us to use and disclose personal information for the purpose for which it was collected and for purposes directly related to that purpose. We do not sell or trade personal information. We keep personal information only as long as needed for the purpose described in section 3; once the retention period has passed, it is deleted or anonymised.
5. Recipients of personal information
We may disclose personal information to our hosting providers, security providers, analytics providers and affiliate partners, in each case under contract, and we may also disclose it where we are required to do so by law.
6. Overseas transfers (disclosure)
Some of our providers may process personal data outside Australia. Where that happens, we take reasonable steps to make sure that an overseas recipient handles the information in accordance with APP 8, which sets the standard for cross-border disclosure of personal information.
7. Marketing (Spam Act 2003)
We do not send unsolicited commercial electronic messages, in line with the Spam Act 2003. Where we have sent you a message you are permitted to receive, you may opt out of further marketing messages at any time.
8. Security
We implement reasonable technical and organisational safeguards to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Please note, however, that no method of data transmission over the internet is completely secure.
9. Your rights
You may request access to, or correction of, the personal information we hold about you under APP 12 and APP 13. To make such a request, contact [email protected].
10. No automated decision-making
We do not make decisions about you solely by automated processes, and we do not use personal information for automated decisions that have legal or similarly significant effects.
11. Minors (age restriction)
This website is intended for persons aged 18 or over, and we do not knowingly collect personal information from minors (persons under 18). If you believe a minor has supplied us with personal information, please contact us at [email protected] and we will take steps to delete it.
12. Supervisory authority
If you remain unsatisfied with our response to a request or complaint, you may make a complaint to the Office of the Australian Information Commissioner (OAIC): oaic.gov.au, phone 1300 363 992.
13. External links
This website contains links to third-party websites, including the websites of the operators we review. We are not responsible for the privacy practices of those sites, and we encourage you to read each site's own privacy policy.
14. Changes
We may update this policy from time to time to reflect changes to our practices or to the law. The current version is always the one published on this page, with its last updated date shown at the top.
15. Contact
To exercise any of the rights described in this policy, or to ask us a question about how we handle personal information, contact [email protected].